Return & Exchange Policy

NOTE: All the information mentioned below is AI generated.

At Label Pistachio, your satisfaction is our priority. We understand that sometimes things don’t work out—and that’s okay. That’s why we’ve made our return and exchange process simple, transparent, and hassle-free.
✅ What Can Be Returned?

We gladly accept returns or exchanges if:

    The item is unused, unworn, and unwashed

    The item is in its original packaging with tags intact

    The return request is made within 7 days of delivery

❌ What Cannot Be Returned?

    Items marked as final sale or clearance

    Accessories, innerwear, or personalized items

    Products showing visible signs of wear, damage, or alteration

    Returns initiated beyond the 7-day window

🔁 Exchange Policy

If you'd like to exchange an item for a different size or color, we’re happy to help—subject to availability. In case the desired item is unavailable, a store credit or refund will be offered.
💰 Refund Options

After we receive and inspect your return:

    Prepaid Orders: Refund will be initiated to your original payment method within 7–10 business days

    Cash on Delivery Orders: You’ll receive a refund via bank transfer or store credit after confirmation

    Refunds will be processed only after quality check approval

📦 How to Initiate a Return?

    Email us at support@labelpistachio.com with your Order ID and reason for return

    Our support team will confirm eligibility and guide you with the return process

    Ship the item to the address provided by our team

    Note: Reverse pickup is available in select pin codes. For others, you may be asked to self-ship the item.

🚚 Return Shipping Charges

    If the return is due to a defect or wrong item shipped, Label Pistachio covers return shipping.

    For all other cases, return shipping is the customer’s responsibility.

📌 Important Notes

    Refunds/exchanges are subject to a quality check once we receive your item.

    In case of order cancellation before shipping, a full refund is issued.

    We reserve the right to refuse returns that do not meet the above criteria.